Help with your rhythm.
Answers for routines, reminders, local information, exports, and Rituno Plus.
support@azharlabs.com
Include your device model, iOS or Android version, Rituno version, and what happened. Do not send passwords, purchase tokens, payment-card information, or private mood notes.
Common questions
A reminder did not appear
Confirm notifications are allowed for Rituno in device Settings. Open the routine, verify its reminder time and selected days, then use Settings → Send a test reminder. Battery or focus settings may delay or hide notifications.
I cannot create a fourth routine
Rituno includes up to three routines free. An active Rituno Plus subscription is required to create another routine when you already have three or more.
Restore Rituno Plus
Open Rituno’s Plus screen, choose Restore Purchases, and make sure the device is signed into the same Apple or Google account used to subscribe. Do not subscribe again solely to restore access.
Cancel Rituno Plus
Open subscription management in the Apple App Store or Google Play account used for purchase. Deleting Rituno does not cancel a subscription.
Export or delete my information
Use Settings → Export my data to create a JSON backup, or Settings → Delete all data to remove local information and scheduled reminders. See Privacy Choices for details.
My data disappeared after reinstalling
Rituno stores routines and check-ins locally. Restoring a subscription restores Plus access, but it cannot restore deleted routine data. Use an exported backup for your own records.