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Most issues are fixed by updating {name}, allowing the permissions it asks for, and making sure your device is online where required.
support@azharlabs.com
Include your device model, iOS or Android version, Aotearoa Guide version, and what happened. Do not send passwords, purchase tokens, or payment-card information.
Common questions
A question's answer does not load
All content is bundled, but close and reopen Aotearoa Guide to refresh. Make sure the app is up to date.
My progress disappeared
Aotearoa Guide stores progress on your device. Clearing storage or reinstalling may remove it. Use any in-app export or backup you created.
Restore a purchase
Open Aotearoa Guide's settings and choose Restore Purchases after signing into the same Apple or Google account used to buy.
Are these the real questions
Aotearoa Guide is a study aid. Always confirm against official guidance for the New Zealand civics material.
Export or delete my information
Use the in-app options, or clear the app's storage / delete the app. See Privacy Choices.